eTrak-plus
A Complete Parks and Recreation Management Solution
Handling the ever-changing customer demands and headaches you put up with seem endless; managing courses, classes and offerings, processing paper enrollments, trying to find and identify missing forms, tracking and reporting data in real time, dealing with irate customers when they show up thinking that they can sign up for a class that‘s already filled, double booking a rental facility and possibly losing business, the list goes on and on. Many organizations and departments’ even budget for yearly losses because of all the hours spent on managing an ineffective system!
Now imagine a system that gives you the ease of use to manage these function with ease – a system that’s fast, easy to use, reliable and secure. Now match these benefits to a system that is fully integrated to a financial database for better customer and billing management. Believe it, it‘s real, it’s eTrak-plus and this is our exciting web-based parks and recreation management software solution. eTrak-plus allows you to manage your departments operations anywhere you can access the internet…..all at a price you can afford……and all of this is offered and included in ONE ANNUAL FEE!
Popular Features
Eligibility
eTrak-plus determines eligibility based on age, gender, grade or other eligibility-based restrictions (SAPP uses Blue=Eligible / Pink = Ineligible) but color choice is up to you.
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Calendars
Display calendars for multiple facilities (courts, fields, etc.) and days on one screen.
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Birth Certificates
Scan and store birth certificates in eTrak-plus for future use to confirm and verify age of children registering for activities and classes.
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Leagues & Tournaments
Easily schedule leagues and tournaments, assign fields for participation, officials, and days of week for play.
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Front Screen
‘Front Screen’ mode allows users (internal & external) to browse a catalog of activity choices, or as a POS System at concession stands, piers, etc.
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No Hardware, No Software, No Maintenance. No costly servers or software are necessary. All you need is your PC and an internet connection. The eTrak-plus solutions team performs all upgrades, updates, and data backups. Your team can access your agency’s data from anywhere you have an Internet connection. You can login from other administrative offices, from different facilities, from home, or even while you are on vacation. eTrak-plus can be accessed 24-hours a day, 7 days a week.
Features
- Real-time access to your eTrak-plus data & applications
- Offers your customers the convenience of doing transactions using the Internet
- Increase productivity and efficiency without increasing personnel costs
- You retain control over what’s available via eTrak-plus
- eTrak-plus charges NO transaction fees
- Simplified transaction processing with payment by credit card, gift card, coupon, voucher, scholarship and/or EFT (from a checking account)
- Create multiple links from your website to different features and areas of eTrak-plus for faster and better customer service
- Transactions are completed in one operation, with rosters, schedules, financials, and demographics automatically updated
- Access a central customer database by name, telephone number, account number, ID card, address, email address, and organization
- Receipt printed or emailed – GO GREEN!
- All payment types available
- Extensive financial reporting
- 24/7 support
- Quarterly training included in price
- Marketing tools (email, texting, etc.)
- Supports wide range of point-of-sale hardware peripherals
- Automatic fee calculation based on customer type
- Various user menu configurations
- PCI Compliant
- Require customers to accept online waiver or Hold Harmless Agreement before enrolling or registering
- Household enrollment
- Allow users to change user name and/or password
- View and update eTrak-plus household and family member data online
- Our clients own their data
- Reports output to PDF, Word and Excel formats
- Email any receipt or report
- Customizable welcome screens
- Cash receipts and income distribution for any date range
- Reporting and tracking application
- Email and texting broadcast message options
- Double entry account system
Eliminate Data Redundancy - All eTrak-plus online applications are fully integrated and share one common database.
Improved Customer Service – Community members can view activity offerings (i.e. classes, schedules, fees, instructors, prerequisites, etc.), facility schedules (i.e. open gym, lap swim, etc.), and membership options (i.e. individual, family, etc.) online. Additionally, all registrations, reservations, and purchases can be completed online instead of requiring a trip to the facility.
Build customer loyalty with immediate response to inquiries and instant email delivery of invoices and documents. Easily access company, family or individual records. eTrak-plus supports customer-specific hourly rates, handles billing to a parent entity, as well as taxable versus tax-exempt status.
Save Employee Time - No more searching for your scheduling book or locating paper registration documents; your staff has one centralized location to view all operations. At the same time your employees will field fewer questions and phone calls because community members now have the ability to access activity, facility, and membership information online.
Reporting and Receivables – Options include: preparing or deleting invoice batches, conducting invoice inquiries, entering payments or credits, auto-applying credits, GL Accounts and Taxes. eTrak-plus handles multiple tax levels and rates at both the facility and/or the customer level. eTrak-plus supports any payment method your agency accepts (i.e. check, cash, debit, credit, voucher, scholarship, gift certificate/card, etc.).
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